Last Updated: November 2025

Welcome to Accustomed Creations. The following Shipping Policy outlines how we process, ship, and deliver orders within the United States and internationally.

1. Order Processing

• All orders are processed within 1–5 business days (Monday–Friday, excluding holidays).

• You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.

• During peak seasons or promotions, processing times may be slightly extended 

• 2. Domestic Shipping (United States)

• We offer shipping throughout the United States, including Alaska and Hawaii.

• Shipping Methods

• Standard Shipping (3–7 business days)

• Expedited Shipping (2–3 business days)

• Express Shipping (1–2 business days)

• Shipping rates are calculated at checkout based on order weight, delivery address, and chosen shipping method.

• Domestic Delivery Notes

• Delivery times shown at checkout are estimates provided by carriers and are not guaranteed.

• Accustomed Creations is not responsible for delays caused by weather, carrier issues, or incorrect addresses provided by the customer. 

• 3. International Shipping

• We proudly ship to customers worldwide.

• International Shipping Methods

• Standard International (7–21 business days)

• Expedited International (3–10 business days)

• Shipping costs are calculated at checkout. Delivery times vary by destination and may be affected by customs processing.

• Customs, Duties & Taxes

• International orders may be subject to import duties, taxes, VAT, or other fees charged by the destination country.

• These fees are not included in product or shipping costs. The customer is responsible for all customs-related fees. 

• 4. Tracking Your Order

• Once shipped, a tracking number will be sent via email.

• Tracking availability may vary for certain international destinations depending on carrier limitations.

• 5. Incorrect or Incomplete Addresses

• Please ensure all shipping information is correct at checkout.

• Orders returned due to incorrect addresses may require additional shipping fees to be resent.

• 6. Lost, Stolen, or Damaged Packages

• Accustomed Creations is not liable for packages that are lost or stolen after being marked as delivered.

• If your package arrives damaged, please contact us within 48 hours with photos of the damage, and we will assist you in resolving the issue.