REFUND POLICY

A legal disclaimer

Our company reserves the right to modify, update, or discontinue this policy at any time. Refund eligibility is determined in accordance with the terms outlined below and at the sole discretion of the company. By making a purchase, the customer acknowledges and agrees to these terms.

Refund Policy - the basics

Thank you for shopping with us!

Please review our refund policy for items purchased during promotional events, discounts, or online sales.

Refunds

All discounted items are considered final sale unless otherwise stated on the product page.
We do not offer refunds for items purchased using discount codes or during last chance promotion sales.
Refunds will be issued only to the original payment method.
Refunds for non-discount items must be started within a ten (10) day window from delivery.

Exchanges on Sale Items

We may allow exchanges for size on select items, depending on availability.
Customers are responsible for return shipping costs for exchange requests unless the item arrives damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

Contact us within 48 hours of delivery with photos and your order number.
We will replace the item or issue a store credit if a replacement is not available.

Return Conditions

To be eligible for an approved return or exchange:

Items must be unused, unwashed, and in original packaging.
A valid order number and proof of purchase must be provided.
Items returned with signs of wear or damage caused by the customer will not be accepted.
Return process for any issue other than product received damaged or incorrect must be started within ten (10) days of delivery.

Store Credit (If Applicable)

For approved cases, we may issue store credit instead of refunds.
Store credit will be sent via email and can be applied to any future purchase.